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Mohan Nair - Emerge Inc.

Paws to Rethink Customer Engagement in Healthcare

Mohan Nair, CEO Emerge® USA

I was a guest speaker recently for a unique health summit. It was a curated small group of Payers and Providers for a two-day meet. I addressed digital advancements and AI. But the haunting thought of healthcare engagement lingered below any benchmark of consumer engagement.

Please consider: To bring about transformation, start with the customer of the system. Remember - It requires you, as an innovator, to get things implemented – not the innovation!

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Loyal

Emerging & Trending Company of the Week

Loyal enables health systems to visualize their patient’s consumer experience through a combination of easy to use and smart digital tools.

Loyal’s comprehensive platform is the engine that drives the healthcare consumer omni-channel experience, providing engagement tools at every touchpoint along their journey including chatbot, scheduling, messaging, provider search and data management.

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