HealthLeaders Media February 22, 2024
Revenue cycle executives are struggling to get staff and patients to get on board with emerging technologies.
KEY TAKEAWAYS
– Half of survey respondents said consider consumer concerns about AI a low priority.
– Open communication and transparency for workers was also considered a low priority.
An organization’s lack of communication and transparency to staff can pose a significant obstacle for a successful rev tech rollout. With the increase in cyber and ransomware attacks, patients are beginning to feel equally uneasy.
Findings from a recent Deloitte report surveying 60 healthcare executives show that consumer concerns about AI are a low priority for executives. 45% of respondents said they’re less concerned about educating patients about AI and its risks, and 50%...
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