McKinsey April 27, 2024
As the use of generative AI (gen AI) becomes more common in the workplace, organizations are focused on how the technology can increase productivity levels. But how do employees who use gen AI view their evolving work experience? Our recent survey shows that employees who identify as creators and heavy users of gen AI are surprisingly seeking something other than additional technical skills: social-emotional skills, meaningful work, and a supportive environment.
How can organizations humanize gen-AI-fueled productivity gains and retain high-demand talent? Leaders can close the gap by reimagining jobs, redefining workplace flexibility, and listening to employees, say McKinsey’s Aaron de Smet, Bryan Hancock, and coauthors.
Check out these insights to explore how gen AI efficiencies...
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