Deloitte January 3, 2024
Executive power shift: Embracing elevated consumerism in health care
Consumers are promoting themselves to be the new health care CEOs
Artificial intelligence. Virtual health. Retail health. New technologies and innovative approaches to care are transforming the health care industry. And it’s all leading to more decision-making power in the hands of the consumer, shifting traditional patient–provider dynamics. Our report reveals the cycles driving this change and how organizations can take action to thrive in a more patient-oriented Future of Health™.
From exam room to boardroom, it’s the dawn of a new health CEO
In the post-pandemic era, consumers now anticipate something different—and better—in...
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