HomeCare January 16, 2024
Process improvement, employee management seen as keys to success
DALLAS—To improve their bottom line and operations, care-at-home organizations plan to focus on shoring up operational processes and how they manage staffing and scheduling, according to the just-released 2024 Industry Trends Report. The survey and report were commissioned by Axxess, a global technology innovator for health care at home, in partnership with the Council of State Home Care and Hospice Associations and Forum of State Associations.
The focus on having more efficient operations was reflected in the top concerns from respondents: staffing, and addressing the changing payment dynamics and new regulations and oversight in the care at-home industry.
When asked about how technology can support their operations, 50% of respondents wanted...
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