healthcare.digital March 13, 2024
Lloyd Price

Exec Summary:

Answer engines and generative AI are a powerful combination revolutionising the way information is accessed and delivered in the healthtech industry. Here’s how:

Answer Engines:

  • Improved Patient Education: Imagine patients getting clear, concise answers to their health questions through an AI-powered interface that understands natural language. Answer engines can analyse vast amounts of medical information and present it in a way that’s easy for patients to understand, reducing reliance on deciphering complex medical jargon.

  • Streamlined Customer Support: For healthtech companies, answer engines can handle routine inquiries from patients, freeing up human agents for more complex issues. This can significantly improve customer support efficiency.

Generative AI:

  • Personalised Health Information: Generative AI...

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Topics: AI (Artificial Intelligence), Health IT, Patient / Consumer, Provider, Technology
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