Medical Economics April 9, 2024
Even within primary care, very few physicians are charging for answering portal messages as allowed by Medicare
During the COVID-19 pandemic, Medicare initiated a significant policy shift, announcing that it would compensate health care providers for the time spent managing patients’ digital messages through “e-visits”. While these asynchronous patient portal messages received less attention compared to video and phone telehealth visits, a recent study suggests they’ve become a staple in the health care routine of millions of older Americans under traditional Medicare.
Conducted by researchers from the University of Michigan and published in Health Affairs Scholar, the study reveals the utilization rates of e-visits among the elderly population. Among the findings, approximately 1% of older Americans with traditional Medicare have...
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