Healthcare IT Today December 4, 2023
Guest Author

The following is a guest article by Jeff Lusby, General Manager, Healthcare IT at Quest Diagnostics

As healthcare organizations come to terms with value-based care, many are hitting the wall of unstructured clinical and administrative data. Why? Frequently, efforts to digitize content are compartmentalized, when they need to be linked across departments. Well-informed health information management (HIM) and healthcare information technology (HCIT) professionals are recognizing enterprise content management (ECM) as an opportunity to re-energize and move forward with improved performance.

What is Enterprise Content Management (ECM)?

According to the Association for Intelligent Information Management (AIIM), ECM is the

“systematic collection and organization of information that is to be used by a designated audience – business executives, customers, etc. Neither a...

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