Hacker Noon October 25, 2020
Conversational AI was always poised to take off in 2020. In fact, Gartner predicted that 80% of businesses would implement some sort of conversational interface by the end of this year. With the emergence of COVID-19 came compounded growth for the category – and I wanted to capture just how far we’ve come. So for the conversationally curious out there, I created this infographic that offers a clear depiction of where conversational AI stands at this very moment in time.
In this overview you’ll learn about:
• The different types of conversational AI
• The value and investment behind the technology
• How consumers and...
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