MedCity News January 31, 2023
Point solutions for areas like behavioral health, family planning and more have risen in popularity in recent years, experts said. But as employers deal with point solution fatigue, healthcare navigation companies are proving beneficial.
Prior to the Covid-19 pandemic, employers looked upon their insurance carrier as their be-all and end-all when it came to employee benefits. Now, however, the focus has shifted to providing employees with a diverse set of solutions for specific conditions, with an eye toward affordability, cost reductions and improved outcomes.
“If you go back pre-Covid, even further back than that, a lot of that investment was with a single major carrier,” said Drew Hodgson, healthcare delivery and national practice leader at Willis Towers Watson. “Like UnitedHealthcare,...