Healthcare IT Today March 8, 2019
This seems to be the year in which voice assistants begin to show up in healthcare environments. I don’t know if we’re going to see them make much of a direct impact on care delivery yet, but if nothing else clinicians and IT departments are getting the chance to feel out their capabilities.
The most recent example I’ve seen of this trend comes from Cedars-Sinai, which is piloting the use of an Alexa-powered platform allowing patients to interact hands-free with nurses and manage entertainment options. Patients in more than 100 patient rooms will interact with the platform, which is known as Aiva, via an Amazon Echo device.
When patients want to connect with nurses, they can speak their request in...
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