Forbes August 28, 2024
“We have to stop treating healthcare as any other business. It doesn’t function the same way.”
—Sumita Yadav, MBBS, MHA, system vice president for operations & cardiovascular service line for Catholic Health
Sumita Yadav, who is a physician as well as a healthcare system administrator, summed up the conundrum when we’re trying to transform an industry like healthcare.
Healthcare is an industry like no other.
“Healthcarre is about lives,” said Dr. Yadav[KP1] . “In other businesses, you can say you get one [product] for this amount; if you don’t have it, go away. We can’t just turn people away because they might not have the money. Healthcare functions very differently. We are giving people their health, their wellness, so they...
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