Healthcare IT News October 16, 2023
Bill Siwicki

EHR-linked virtual care “allows us to expand our capabilities, creating opportunities to build trust,” says the health system’s chief information and digital officer.

Dr. R. Hal Baker, chief information and digital officer at York, Pennsylvania-base WellSpan Health, asks a simple question: “What if?”

He does so because, he says, old ways of thinking and doing have become obsolete, and the organization’s teams have been driven to reimagine the way they operate to improve processes.

THE PROBLEM

“We pride ourselves on the idea of ‘Working As One’ to provide an integrated approach to our patients across our systems of care,” Baker explained. “Involving a third party to help extend the care we can provide to new locations and platforms such as...

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