Becker's Healthcare February 11, 2025
Telehealth is popular when it comes to mental healthcare, but families are asking for in-person options for their children’s care, according to Naomi Allen, CEO of Brightline.
The San Mateo, Calif.-based pediatric youth mental health provider announced a major pivot in September, when it scaled back its 50 state-telehealth offerings to just a few markets. The company added brick-and-mortar clinics in the markets where it remained.
Ms. Allen told Becker’s the company saw strong outcomes and engagement through telehealth only. However, families, especially those with young children, wanted to meet with their therapist or psychiatrist in person.
“We really think the future of the care model is, in many ways, hybrid, where families can at least start...
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