Behavioral Health Business June 23, 2023
Laura Lovett

Behavioral health services offered by digital health and retail companies have attracted many patients with lower-acuity mental health needs.

In turn, many community providers are seeing an influx of higher-acuity patients who need in-person services. This often means that community providers assign their clinicians a less balanced caseload, which some warn could lead to burnout.

And it’s not only patient acuity levels that are becoming less diversified. Many community providers are now seeing a higher number of Medicaid patients as well.

“I want to start off by saying greater access is always good,” Stacy DiStefano, CEO of Consulting for Human Services (CFS), told Behavioral Health Business. “But I think, as a behavioral health ecosystem, we have to acknowledge that we’re...

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Topics: Digital Health, Mental Health, Provider, Retail care, Technology
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