Telehealth and Medicine Today November 3, 2023
Matthew Sakumoto, MD, Aditi Joshi, MD

Chat-based telehealth has been expanding with the resulting concern of the further deterioration of the clinician-patient relationship. As this relationship hinges on fostering a human connection and trust, understanding, and creating digital empathy for the written word becomes crucial. Currently most of the literature focuses on training and empathy over face-to-face video visits leaving a gap for training...

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Topics: Digital Health, Patient / Consumer, Provider, Technology, Telehealth
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