MedCity News March 3, 2021
Just as Amazon leverages machine learning to develop valuable insights into consumer purchasing behavior in real time, healthcare organizations can strengthen their ability to reduce costs of care and eliminate waste and abuse with this type of intelligence.
When Amazon envisioned Alexa, an AI-powered, voice-activated customer recommendation system, it was a feat that required machine learning and massive amounts of data to provide answers to conversational queries quickly, even in a noisy environment. Now, the same data analysis capabilities that enable Amazon to become hyper-familiar with consumer purchasing patterns could hold the key to reducing waste in healthcare.
Think about the similarities between healthcare and retail. Both industries revolve around the consumer, and they use data to gain context into...
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