Cybersecurity Dive April 16, 2024
Generative AI tools emerged as the latest villain in the enterprise battle to curb SaaS bloat and rationalize software portfolios, Productiv analysis found.
Dive Brief:
- Organizations saw ChatGPT claim the shadow IT crown last year, according to Productiv. The enterprise software portfolio management solution provider analyzed over 100 billion app usage data points across nearly 100 million SaaS licenses dating back to 2021.
- OpenAI’s large language model application surpassed other popular shadow IT tools, including perennial heavyweights LinkedIn, Canva and Adobe Acrobat, marking the first time an AI-native app has dominated ungoverned adoption, the report said.
- “Companies are getting a better handle on traditional shadow IT,” Productiv Founder and CEO Jody Shapiro told CIO Dive. “They’re also developing better...
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