Availability of Prices for Shoppable Services on Hospital Internet Sites

AJMC June 21, 2021
Peter Cram, MD, MBA, Elliot Cram, Joseph Antos, PhD, Dean F. Sittig, PhD, Ajay Anand, PhD, Yue Li, PhD

Only 60% of hospitals display their cash prices and 5% display their minimum negotiated charges on their public websites; many hospitals are in violation of new federal legislation.

ABSTRACT

Objectives: A regulation from CMS required that, starting January 1, 2021, all US hospitals publicly display the cash price and minimum and minimum negotiated charge for 300 “shoppable services.” We evaluated compliance with CMS requirements among highly respected US hospitals.

Study Design: We conducted a cross-sectional study of hospital websites.

Methods: We evaluated the public websites of the 20 hospitals listed in the 2020-2021 US News & World Report honor roll between February 1 and February 14, 2021. We selected 2 imaging studies (brain MRI and abdominal ultrasound) and 3 hospital...

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