Telegraph July 10, 2019
Laura Donnelly

Families will be able to “Ask Alexa” to help diagnose their health problems under a new deal between Amazon and the NHS.

Under the partnership, patients – including the elderly and blind – will be able to receive NHS-verified health information through simple voice commands.

Amazon’s algorithm will use information from the NHS website to provide answers to questions such as: ‘Alexa how do I treat a migraine?’ ‘Alexa What are the symptoms of flu?’ ‘Alexa what are the symptoms of chickenpox’.

Health officials said the “world-first collaboration” would empower people to take more control of their own care.

And they said it had the potential to significantly reduce pressure on hospitals and GPs.
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Topics: AI (Artificial Intelligence), Health System / Hospital, Patient / Consumer, Physician, Provider, Technology, Voice Assistant
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