VentureBeat January 31, 2020
Chris Angelini

Today’s customer doesn’t want to walk into a store and be approached by a clueless salesperson. They want efficiency. Their expectations are higher than ever. Plus, patience is at an all-time low. Those are daunting challenges for any retailer. Fortunately, troves of data promise to bridge the worlds of online and in-person shopping, creating engaging experiences.

As 5G, edge computing, and AI proliferate, we’re going to start seeing innovation that makes retail even more exciting. Real-time analytics, high-speed connectivity, and low latency come together to breathe life into personalized recommendations, augmented reality, video chat with subject matter experts, and more.

Key points

  • Today’s retail experience is efficient, but impersonal
  • Data makes it possible to know what customers want before...

Today's Sponsors

LEK
ZeOmega

Today's Sponsor

LEK

 
Topics: 5G, Provider, Retailer, Technology
How AI Is Quietly Transforming E-Commerce Search And Discovery
Walmart's '24 healthcare exit: 10 notes
What big retailers did in healthcare in 2024
How Trauma-Informed Design Principles Can Be Health-Ful for All of Us – Learning from IKEA
Walmart health and wellness leader to exit role

Share This Article