Software Advice August 9, 2019
This year, Amazon’s Alexa joined the medical software world with the release of six new HIPAA-compliant skills that help users manage their healthcare.
We asked nearly 300 U.S. patients how comfortable they would be using a virtual assistant for these six tasks and found that most are at least somewhat comfortable with them.
Now that we know patients are open to using Alexa to manage their healthcare, it’s going to be imperative for healthcare providers to educate patients on the proper use of these tools—Alexa cannot replace the diagnoses, treatment, or medical advice of actual professionals.
To do that, you must create a communication plan for patients about the benefits and limitations of Alexa’s six new HIPAA-compliant skills so there’s...