Motley Fool September 29, 2019
What is Amazon doing?
The online retail giant is trying to remove pain points from healthcare. This new program allows members to video chat with a doctor for minor healthcare needs, or have a nurse visit their home or office for basic testing.
This new system is an attempt to make healthcare more customer-friendly. That’s a major change to an industry which has generally put the needs of the healthcare providers ahead of those of the customer.
Amazon is only offering this service to some of its employees at the moment. It’s possible, however, that the company is using its employees to test a service that it may someday offer to its customers.