HealthLeaders Media February 13, 2024
As organizations shift away from outsourcing revenue cycle operations, leaders are making workforce development a priority.
KEY TAKEAWAYS
– Remote workers are more susceptible to feeling unengaged with their organization, so special attention should be paid to them to keep them engaged.
– A live poll found that while many leaders see succession planning as a priority, dedicating time to it is difficult.
– When implementing a new rev tech solution into operations, a change management plan can help communicate the purpose and progress of the rollout to staff to help ensure its success.
Managing the revenue cycle workforce comes with a unique set of challenges. Fighting labor shortages and managing remote workers has been plaguing the healthcare industry for...
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