Zocdoc Learns What Patients Want: Primary Care Access ASAP, and the Role of Women as Chief Health Officers

Health Populi December 15, 2023
Jane Sarasohn-Kahn

The ability to book an doctor’s appointment ASAP, care available in-person and via telehealth, and control over my care — these are key factors Zocdoc explains in the company’s What Patients Want report published this week.

Zocdoc learned the top reasons consumers booked medical appointments were for primary care, such as getting an annual physical or women’s preventive care services (e.g., pap smear, gyn exam), dermatology, and mental health issues.

The top specialists booked were, consequently, primary care doctors, dermatologists, OB-GYNs, psychiatrists and psychologists, and dentists and vision providers.

In this first research study Zocdoc has conducted on patients’ perspectives on health care, the company commissioned an online survey of 1,000 U.S. consumers 18 and over in November 2023.

Zocdoc...

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