Forbes February 5, 2025
In 1800s England, the ratio of nobility to servants was about 1:10 – then came the industrial revolution. By 2030, advanced firms will have many more agents (I prefer the term digital workers) than human workers. Yes, there is a ton of hype about AI agents, including Salesforce’s ad with Matthew McConaughey getting soaked at a restaurant due to his badly trained agent. But, there are firms that are already deploying these digital workers and allowing their employees to “hire” them as needed through regular internal channels.
A great example is OneDigital, a financial services firm that counts over 100,000 employers and millions of individuals as customers. It provides personalized, tech-enabled solutions designed to meet contemporary work-life needs. The firm...
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