Guardian April 13, 2022
Schools are encouraging students to use mental health chatbots to address a surge in depression and anxiety. Critics worry they’re a Band-Aid solution unsupported by evidence
Fifteen-year-old Jordyne Lewis was stressed out.
The high school sophomore from Harrisburg, North Carolina, was overwhelmed with schoolwork, never mind the uncertainty of living in a pandemic that has dragged on for two long years. Despite the challenges, she never turned to her school counselor or sought out a therapist.
Instead, she shared her feelings with a robot. Woebot to be precise.
Lewis has struggled to cope with the changes and anxieties of pandemic life and for this extroverted teenager, loneliness and social isolation were among the biggest hardships. But Lewis didn’t feel comfortable...