Becker's Healthcare July 22, 2024
Giles Bruce and Laura Dyrda

Hospitals and health systems continue to recover from a July 18 IT issue disrupting service for some Microsoft customers.

Here is what to know:

What happened?

1. CrowdStrike, a cybersecurity company, released a flawed software update July 18 that affected IT systems globally. The update affected Microsoft customers, including 8.5 million Windows devices.

2. Microsoft’s engineers are working with customers to restore services, and CrowdStrike recommended workarounds to address issues. Microsoft is also collaborating with Google Cloud and Amazon Web Services to spread awareness of any issues and support affected customers.

3. CrowdStrike warned that hackers are sending a malicious file, “crowdstrike-hotfix.zip,” touting it as a quick fix to the issue. The file includes malware allowing hackers to...

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