Healthcare IT Today January 14, 2025
Guest Author

The following is a guest article by Susan Martin, Vice President at Midmark RTLS

Technology is great, until it isn’t. The phrase carried quite a punch in July of 2024 when CrowdStrike distributed a faulty update to its security software that caused widespread problems with Microsoft Windows computers. On this day, roughly 8.5 million systems crashed and were unable to restart, causing what many consider to be the largest outage ever.

The outage dramatically disrupted operations at airports, banks, hotels, manufacturers, stock markets, gas stations, retail stores, and hospitals. According to some experts, the upheaval came with a hefty $10 billion price tag.

This unsettling event made it abundantly clear that many organizations operate at the mercy of technology—and vendors....

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