HIT Consultant March 31, 2025
A hefty 63% of healthcare providers are grappling with revenue cycle management (RCM) staffing shortages, causing significant operational and patient-care challenges across the healthcare system.
The staffing deficit has created a challenging cycle: understaffed RCM departments struggle to handle claims denials, leading to delayed reimbursements and increased administrative costs. When staff members spend excessive time investigating and correcting denied claims, it prevents them from performing higher-value tasks and operating at the top of their license.
The impact reaches beyond administrative challenges into patient care. When claims are denied, patients may experience delays in receiving necessary treatments. Some might even avoid seeking care altogether due to financial concerns. A 2019 study published in the Journal of General Internal Medicine found that...
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