Health Payer Intelligence March 5, 2024
Victoria Bailey

Health plans must fully understand artificial intelligence tools before using them to assist with coverage determinations or administrative tasks.

While artificial intelligence is far from a new concept, the healthcare industry has recently latched on to the technology, leading to increased adoption across many sectors. Artificial intelligence has the potential to lower healthcare costs and streamline administrative processes for health plans, but it can also have unintended, negative consequences for consumers.

Artificial intelligence use in healthcare is inevitable, according to Lindsey Fetzer, an attorney at Bass, Berry & Sims.

“It’s well-established that AI will be used,” she told HealthPayerIntelligence. “How it will be used and the guardrails and regulatory environment around that is still developing. With this technology that is...

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Topics: AI (Artificial Intelligence), Insurance, Medicare Advantage, Payer, Technology
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