MedCity News January 8, 2024
Jim Bonnette

Medicare Advantage patients without a primary care physician are perhaps the greatest risk to health plans in 2024. Health plans must adopt best practices to reach and engage MA patients, especially those with multiple, complex conditions. Here are six best practices to consider.

The landscape of value-based healthcare in the United States is constantly evolving with Medicare Advantage (MA) playing an increasingly significant role. However, an alarming trend is emerging as greater number of MA members have become complacent in visiting a primary care physician (PCP) or struggle to engage with a trusted PCP for continuing care. In our work with health plans, patients lacking PCP visits negatively impact a health plan’s quality scores and Star ratings.

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Topics: Insurance, Medicare Advantage, Patient / Consumer, Primary care, Provider, Survey / Study, Trends
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