Why ‘What’s Our AI Strategy?’ Is The Wrong Question For Supply Chain Leaders To Ask

Forbes June 20, 2024
Guy Courtin

Guy F. Courtin – Vice President of Industry and Global Alliances, Tecsys.

The rapid adoption of generative AI technologies has awakened supply chain leaders to the potential benefits of enterprise AI tools. But if your company’s approach to formal AI adoption started with the question “What’s our AI strategy?” you might want to start again.

Formal AI technologies have the potential to boost efficiency, improve customer experiences and drive other benefits in targeted ways. Warehouse operators, distributors and other supply chain organizations are among those turning to advanced AI tools to tackle complex issues and improve operations. In fact, Gartner found that top supply chain organizations invest in AI and machine learning to optimize their processes over twice as much...

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