Employee Benefit News August 29, 2023
Paola Peralta

As the value of artificial intelligence continues to be debated among larger industries and enterprise organizations, small businesses are struggling to understand how the technology may impact them.

Seventy-three percent of small business owners in the U.S. are concerned AI development and adoption is outpacing regulation, according to a recent survey from Xero, a global small business platform. Thirty-eight percent listed sensitive information disclosure as their biggest concern, 36% data privacy violations and 35% worker displacement.

“With dozens of new AI tools seemingly being released every week, and precious little spare time and resources to dedicate to understanding them, small businesses [should] be forgiven for putting AI into the ‘too-hard’ basket for now,” says James Bergin, senior executive at Xero....

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