MedCity News March 2, 2025
Retailers may have fallen short in their foray into healthcare, but there are lessons we can take away about where and how primary care innovation has succeeded, how to replicate and scale across the US, and how to engage with members and drive them to the right type of care before they become more sick and expensive for the health ecosystem.
While companies like Walmart and Walgreens once had stars in their eyes and believed they could “fix” healthcare, last year we saw retail giants rapidly jumping ship from the primary care business after investing billions and concluding that “healthcare isn’t a sustainable business model.” Retail healthcare might be convenient, but a meaningful primary care experience can’t be replicated in...
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