HIT Consultant October 9, 2025
We talk a lot about improving revenue cycle performance: better workflows, fewer denials, faster reimbursement. And most of the time, the default solution is a new technology, a better process, or another vendor.
As someone who’s spent my career in revenue cycle, and is passionate about building tech that addresses its unique challenges, I can tell you this:
Even the smartest systems won’t fix a workforce that’s disengaged, under-supported, or misaligned.
Great technology is essential—and most effective when it’s designed to empower the people who use it. And sometimes, to reveal who is or is not pulling their weight.
If your RCM teams can’t see their progress, don’t understand their goals, or aren’t accountable for outcomes, no platform—no matter how...
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