Medical Economics March 25, 2021
Richard Lopez del Rincon, Senior Vice President, Office-Based Physicians at R1 RCM

Tips detailing how your practice can ensure it delivers the consumer experience patients are demanding.

Just one year ago, all medical practices were completely thrown off course by COVID-19 and the unprecedented drop in patient volume it created. In just a matter of weeks, business operations were completely derailed as providers quickly devised new processes and workflows, as well as digital resources to ensure patient safety. This article highlights a few of the takeaways from this past year, trends that are here to stay and tips detailing how your practice can ensure it delivers the consumer experience patients are demanding.

Given the current healthcare landscape we’re now all too familiar with, it’s hard to believe that before COVID-19 hit the...

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Topics: Patient / Consumer, Physician, Primary care, Provider, RCM (Revenue Cycle Mgmt), Technology
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