Becker's Healthcare July 11, 2024
Rylee Wilson

Physicians are increasingly turning to generative AI to appeal denied prior authorizations, The New York Times reported July 10.

The technology can speed up the process, allowing physicians to draft appeal letters in seconds. Some experts told the Times the process could become an “arms race,” where insurers will use AI technology to deny requests.

Robert Wachter, MD, chair of the department of medicine at the University of California, San Francisco, told the Times he has “tremendous confidence” insurers will use AI to get better at denying prior authorization requests.

“Their AI will deny our AI, and...

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