Why Phoenix Children's is embracing an 'experimental' approach to ChatGPT

Becker's Healthcare June 9, 2023
Naomi Diaz

As hospitals and health systems begin to navigate potential use cases for generative AI technology such as ChatGPT in healthcare, David Higginson, chief innovation officer of Phoenix Children’s Hospital, told Becker’s that he isn’t “over regulating” the technology just yet and is encouraging staff to experiment.

“I’m hesitant to say that staff should come through me as the CIO to get permission to use this,” Mr. Higginson said. “I want people to experiment in a safe way.”

Mr. Higginson said he wants physicians and staff to be conscious of what they put into ChatGPT as it is a public domain, and that the technology is not yet ready for diagnosis work, but for uses that aren’t direct patient care....

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