Becker's Healthcare December 27, 2024
Mackenzie Bean

Emergency departments aren’t typically equipped to handle toothaches, but at NYC Health + Hospitals/Lincoln, dental care is now just a room away.

Located in the Bronx, the 362-bed hospital serves a high proportion of uninsured patients and those with substance use disorders — populations often at greater risk for oral health issues. With one of the nation’s busiest emergency departments, the hospital frequently encountered patients seeking care for dental emergencies, only to refer them to its dental practices as walk-ins. This process often caused care delays, confusion and frustration for both patients and staff, Lewis Marshall, MD, the hospital’s chief medical officer, said during a recent podcast with Becker’s.

To address these challenges, Lincoln Hospital added a fully equipped...

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