Becker's Healthcare March 5, 2025
Francesca Mathewes

Health systems have trended toward what some would describe as an “excess of metrics” as a solution for driving performance in health systems, according to a March 4 article published by the American Medial Association.

John Sawyer, PhD, medical director of professional staff experience at New Orleans-based Ochsner Health, told the AMA that physicians are often held responsible for metrics that they cannot reasonably control.

“Metrics are important. It’s like with school — we need grades or we’re probably not going to study,” Sawyer said. “You’ve got to have a target if you’re going to know what to go for,” he added.

He said that some physicians are rated on parking or food in the hospital, despite having...

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