Becker's Healthcare July 30, 2024
K. Scott Wester has seen a dramatic evolution in the healthcare industry over his decades-long career, from technology advancements to increased employment of physicians by health systems.
Now, as president and CEO of Hollywood, Fla.-based Memorial Healthcare System, he said he hopes to see more discussion about physician practices and advancements that help bring greater personalization into healthcare.
Mr. Wester has helmed Memorial since July 2022. Before that, he served as executive vice president of strategic partnerships and advocacy for Franciscan Missionaries of Our Lady Health System in Baton Rouge, La.
Mr. Wester shared what he has learned from observing Chick-fil-A, Amazon and streaming services — in particular their approach to personalization — and his approach to...
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