Medical Economics October 17, 2024
Kristin Quinlan

Key Takeaways

  • Healthcare providers must comply with federal laws to provide language services for LEP patients, avoiding legal liabilities and ensuring quality care.
  • Low-cost interpreting services may lead to miscommunication, incorrect diagnoses, and increased medical malpractice risks.
  • Inexperienced interpreters can result in longer calls, hidden costs, and inefficiencies, ultimately increasing overall expenses.
  • Selecting a language service partner requires consideration of transparency, efficiency, and compliance with privacy and security regulations.

While it can be tempting to opt for the lowest-price interpreting service, that decision could compromise service quality and incur higher costs in the long run.

With one in five U.S. residents now speaking a language other than English at home and more than 350 languages spoken across the...

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Topics: Provider
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