Home Health Care News November 10, 2020
Home-based care agencies have had to lean on technology during the COVID-19 crisis, whether they liked it or not.
In some cases, that meant conducting remote visits, even if they weren’t reimbursable under Medicare rules. In other cases, it meant having staff work from home in this new, long-term COVID-19 reality.
But telehealth platforms are not the only sort of technology that home-based care providers have benefited from during the COVID-19 crisis. In fact, providers have been leveraging online tools to curb one of the biggest challenges in the industry before the pandemic even existed: staffing.
“We cannot keep thinking about staffing in traditional ways and expect that, as an industry, we’ll see something different,” John Olajide, the president and...