Becker's Healthcare October 19, 2023
Integrating human factors is essential for the future of healthcare safety and sustainability, but many systems are working against the system instead of toward it, an op-ed piece in Science Direct written by five physicians said.
The authors proposed a new framework called safety II that views human creativity as an essential safety safeguard rather than the root cause of errors.
“Humans are often seen as the root cause: a problem to be fixed and a source of liability and hazard to be protected against,” the authors wrote. “This approach inadvertently sends clinicians the message that they are not to be trusted — that they are the broken ones. … When systems are not designed with human capacity in...