Forbes February 7, 2022
Brin Snelling

Over the past couple of years, it’s become evident shopping for products and even some services can be performed online. However, there will always be a demand for in-person service and retail experiences. One of those is healthcare. Primary care doctor appointments and therapy are now happening online, but ultimately patients will still visit their healthcare providers in person. This is a trend retailers, investors, and landlords have come to notice as key to the future of physical retail.

Healthcare retailers are shifting their physical strategy from products to service

Last year, CVS announced the closure of about 900 locations and will be transitioning many existing sites into HealthHUBs—a retail concept dedicated to primary care. A few months ago, Walgreens...

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Topics: Primary care, Provider, Retail care, Retailer
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