HealthIT Answers October 2, 2024
Joshua Liu, MD
Healthcare is an industry built on trust. Not just trust between patients and providers. But the provider <> vendor relationship is built on trust too.
When it comes to Digital Health solutions, trust is built on a provider’s perception of a vendor’s clinical acumen – whether we like it or not.
When we started SeamlessMD, I thought our product demos would be judged by how slick our interface looked or how robust our features were.
The reality?
The quality and appropriateness of the clinical content in our product often mattered to clinicians even more.
Early on we would have example patient reminders that might make sense for certain specialties but not others.
We got frustrated when clinicians...
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