Becker's Healthcare June 30, 2023
As a recently retired system chief nursing and quality officer, I am deeply passionate about championing nursing professionals as the backbone of healthcare delivery. Unfortunately, there is a pervasive threat that directly jeopardizes nurses’ ability to provide the highest quality care possible: workplace violence. With 44% of RNs reporting physical assault and 68% reporting verbal abuse according to the AHA, this mounting crisis must be addressed quickly and completely for the sake of caregiver wellbeing and organizational success at large.
As a nurse myself, I’ve experienced patient situations that escalated quickly and dramatically. As a leader, it wasn’t until we looked at this issue at a systemic level that I realized how pervasive it was and how critical it was...