Knowledge@Wharton February 3, 2017
The U.S. health care system, with its brick and mortar, provider-centric business model where doctors dispense face-to-face care during scheduled appointments, is ripe for digital disruption. Although many factors have insulated health care for years, change is coming, if slowly.
Platforms, networks, machine learning and artificial intelligence have enormous potential to solve problems that have plagued the industry for decades, according to the authors of this opinion piece, Barry Libert, CEO of OpenMatters and a senior fellow at Wharton’s SEI Center for Advanced Studies in Management; John C. Grady-Benson, medical director of the Center for Outcomes Research at the Connecticut Joint Replacement Institute; Steve Schutzer, medical director of the Connecticut Joint Replacement Institute and president of the Connecticut Joint Replacement...
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