NEJM March 22, 2017
Kathrin M. Cresswell, PhD, David W. Bates, MD, MSc & Aziz Sheikh, BSc, MBBS, MSc, MD

Harnessing the full potential of data requires developing an organization-wide data science strategy. Such strategies are now commonplace in most industries such as banking and retail. Banks can offer their customers targeted needs-based services and improved fraud protection because they collect and analyze transactional data. Retailers such as Amazon routinely collect data on shopping habits and preferences to profile their customers and use sophisticated predictive algorithms to tailor marketing strategies to customer demand.

Health care is a glaring exception. Individual pieces of data can have life-or-death importance, but many organizations fail to aggregate data effectively to gain insights into wider care processes. Without a data science strategy, health care organizations can’t draw on increasing volumes of data and medical knowledge...

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